Identity – FAQ

frequently asked questions
Preparing for your appointment


We recommend coming by our shop to speak with us in person about your ideas. You can also give us a call at 1(807)683-5323 or shoot us an email at

Our Studio is located at 320 Bay Street Thunder Bay Ontario, Canada. Enter through the door on Secord Street.

We use a Statim 2000 and a Statim 5000 to sterilize all equipment,needles and disposable material. Basically, if it can be sterilized, it will be. For more information please see *Tool Reprocessing* in our Policy.

Please see *Age Requirements* in our Policy

JASMIN***Consultations are free! We can usually do quick consultations on a walk-in basis. If you have a lot of questions or are looking for jewelry, you can give us a call at 1(807)683-5323 or shoot us an email at

Piercings range from being almost unnoticeable (like a mosquito bite) to hurting a little bit (like a hard pinch or having hair waxed). The worst part of any piercing is the anticipation. The best thing you can do is go into a piercing calm and comfortable.

Frequently Asked Questions


Healing time varies with all piercings. Please see our Aftercare for general healing and downsize times.

New piercings should not be left without any jewelry for any extended period. It normally takes the full healing period, plus 6-12 weeks, before jewelry can be removed for any amount of time. Its best to consult a piercer for more info on your specific piercing.

If your piercing is infected you will most likely see that the piercing and the surrounding area will be appear red, swollen, tender and warm to the touch, and/or notice puss (thick liquid with yellow, pink or even green tinge).


Sometimes, if something gets stuck inside the piercing or if a pore or follicle near is blocked, it can have pimple-like symptoms.. What is most likely happening is a very minor localized infection (We do not recommend popping piercing pimples).


You may have an abscess if you notice a tight knot sitting under the piercing, in addition to redness, inflammation, warmth and tenderness/pain, and sometimes puss-like discharge.


If your skin appears tight and has a shine to it, if either side of the piercing is enlarged, if your skin appears rashy or like your tissue is opening (looking like a small patch of road rash), and/or is excreting clear fluid – you are most likely having a reaction to aftercare or jewelry, even in a healed piercing.


If you are experiencing any of the symptoms above, please see a trusted piercing professional or a piercing friendly Doctor right away. DO NOT diagnose yourself, you could miss something and give yourself improper aftercare and/or allow it or cause the issue to become much worse.
This is a guideline, please do not use this in place of advice from a doctor.

n average, if the nipple is pierced properly and has healed properly there should be no interference from the piercing itself. The jewelry, however, may pose a problem.


Though getting a piercing may hurt or destroy a few ducts, there is no evidence to show that this will affect normal breast feeding. However, having your nipples pierced over and over can cause loss of sensation due to scar tissue buildup, and can cause issues with breastfeeding later on.
Though a well healed nipple piercing will not affect you our your ability to breastfeed, leaving the jewelry in whilst nursing can pose a choking hazard for the baby if jewelry becomes loose. You can also cause extra damage to your nipple you decide to leave in the jewelry. The extra movement and any jarring movement can create a small wound and possibly leave you open to infection.

We will not pierce anyone who is pregnant. Getting a piercing while pregnant can cause complications during pregnancy.

A general “rule”  is to wait at least 3-4 months after the piercing is fully healed before you start to stretch. Some piercings and some individuals may need more or less time before stretching. It is always recommended to see a professional for your stretching needs.

There is no easy answer for this. Changing some piercings like ear lobes can be quite easy and done on a daily basis, where other piercings such as Philtrum (medusa), or Tragus (cartilage) piercings can be very difficult.
Ask your piercer how the jewelry is fastened. If you feel comfortable changing or attempting to change your jewelry we recommend making sure it is fully healed and making the change during our store hours so that we may assist you.

Usually this indicates over rinsing or using a mouthwash that is too harsh. If you are rinsing more that 7-10 times a day or if your mouthwash contains alcohol it can destroy the healthy bacteria layer on top of your tongue. Make sure you reduce the amount of snacking/smoking to cut down on the need to rinse. You can also dilute your mouth wash with up to 50% water or switch to a sea salt rinse. See #Aftercare.

Normally this is a scar tissue buildup due to the jewelry moving too much during healing or wearing a barbell that is too long. We recommend seeing a professional to have them look at your piercing and perhaps change it to something a little shorter.

Most piercings, especially nipples and nostrils, will discharge every now and again. This is normal for your body to shed skin cells and have them build up in your piercing and on the jewelry. Your body will discharge them in the form of a white fluid (that can sometimes carry a smell) when they build up too much or with movement of the jewelry. Regular washing of your piercing with a mild fragrance free soap can help reduce the discharge and the smell.

This usually is one of 4 things:


Hyper/Overgranulation – Most likely. often mistaken for hypertrophic scarring. May appear raw/open, may bleed and can be a little tender but generally not painful. Tissue will continue to grow as the piericng moves, STOP TOUCHING IT. Treatment can include: chamomille tea soaks, saline soaks,  topical application of cortisone cream, hydrogen peroxide, or 100% undiluted tea tree oil. (do not try all of these at once, please see your piercer to update your aftercare regimen)


Minor localized infection (piercing pimple) – Sometimes, if something gets stuck inside the piercing or if a pore or follicle near is blocked, it can have pimple-like symptoms.. What is most likely happening is a very minor localized infection (We do not recommend popping piercing pimples). Treatment includes warm/hot saline soaks. Sometimes increasing the salt content of your saline can also help reduce the size and discharge faster. (keep in mind, increasing salt content will not help but hinder regular healing, only increase salt content after speaking with a piercer)


Hypertrophic scarring – caused by excessive amount collagen adding rise to the scar. Tissue will appear raised (usually much less rise and much softer than a keloid) and sometimes have a darker pigment. Treatment includes daily application of vitamin E ointment, cream, or oils.


Keloid scarring – caused by the over development of scar tissue that exceeds the borders of the original wound. Usually large, smooth and hard tissue will form after the formulation of hypergranulation tissue. Keloids are much harder to get rid of and usually require the assistance of a doctor.

Rejection can occur even in a well healed piercing. The most common cause is improper jewelry. Low quality jewelry can cause irritations that can lead to open wounds, infection and rejection. Jewelry that is too tight or does not sit well with the persons anatomy can create a cutoff of blood to the skin, creating a pressure wound and eventually rejection.

Migration can also occur from wearing improper jewelry. Most frequently it happens when jewelry is too long causing the piercing to migrate when slept on or caught on hair or clothing.

Normally you want to wait about 6 weeks before going into the sauna or swimming/bathing. Saunas and stagnant water can harbour some nasty bacteria that you will want to keep away from your fresh piercing.

Going to the gym is fine, just so long as you are using clean equipment and you shower and clean your piercing after. You may want to avoid accessive movement in freshly pierced areas. (ex. Navel Piercing = No Crunches)

Please see our Aftercare section for info on Genital Piercings.

The short answer is yes. If you are getting an MRI or an X-RAY it is for a reason and is probably important that view is not disrupted.

For certain situations glass or plastic jewelry can be temporarily inserted to the piercing for the MRI or X-RAY.

Identity Studio uses non-ferrous metals for all piercings so they should not react with and MRI though sometimes technician will still ask that it be removed.

Frequently Asked Questions


You’ll have to speak to our tattoo artist in person about tattoo over scars. Some scars are worse than others and cannot be tattooed. Once an artist sees it in person he’ll be able to determine whether it can be tattooed.

We recommend coming by our shop to speak with us in person about your ideas. You can also give us a call at 1(807)683-5323 or shoot us an email at
To book a tattoo appointment with our artists, it is recommended that you come by the shop to speak with our artists or one of our staff. Come prepared with an idea of what you’re looking to get. Consider Size, Style, color scheme, placement,and budget. Or you can leave certain details up to the artist’s discretion.

Be sure to wear appropriate clothing for the area that’s being tattooed. Wear looser fitting clothing so it can be moved out of the way during the tattoo, and reduce rubbing and irritation once the tattoo is finished.  Articles of clothing may have to be completely removed depending on the size of the piece.  Speak to your artist if you’re unsure about anything.

Tattoo sessions can take hours depending on the piece. Your body needs to be well rested and fed.   Eat something heavy before getting tattooed. Come with something to drink (usually something with sugar in it).  Bring something to eat if you’ll be in for a longer session.

You may want to entertain yourself during your session.  You’re welcome to bring music or even a tablet to watch something.

Moisturizing your skin for a few days leading up to your tattoo can help the artist during your tattoo.


The deposit is $100.00. This is to ensure the client shows up to their appointment and protect the artist from wasting their time on preparation, the design, and set-up.

The deposit goes towards the last hour of the tattoo. If your tattoo is going to take multiple sessions, the deposit will be moved to the next appointment and used on the final session.

Your drawing will be ready for you the day of your tattoo appointment. Time will be allotted by the artist for changes if they need to be made.  If there isn’t enough time, the appointment will have to be rescheduled.

Consultation appointments can be made before the tattoo appointment to have a more in-depth discussion.  This is for medium to larger pieces.

All of our needles, tubes and inks come sterile. The inks are dispensed into single use caps and disposed of after the tattoo. Each surface is covered with a barrier to minimize cross-contamination

We only tattoo people over the age of majority ( 18 ).

the cost of a tattoo is usually based on the time spent tattooing. On smaller, pre-drawn or flash designs a flat rate may be given. We usually charge around 140$ an hour.

We do not offer tattoo removal.

The inks we use are sterile and made of organic pigment and are closely monitored by the manufacturer to ensure all the ingredients are safe.

If you think you may be sensitive to ink, come by the shop to talk to us. We are able to do a spot test if necessary.

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